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内容简介

蒂姆·班克斯编著的《高级商务写作(附光盘)》这本书几乎覆盖商务写作的所有方面——邮件、信函和报告。内容主要集中在沟通技能及写作大纲。书后附的CD再现了真实的商务人士如何会面，以及电话沟通。书后附有练习答案和录音脚本。

作者介绍

蒂姆·班克斯，在希腊、埃及、捷克、越南和泰国这些国家从事了20多年的英语教学工作。他目前在肯尼亚的英国文化委员会工作。他在课程材料的开发方面有着丰富的经验，并对课程的设计和营销有着浓厚的兴趣。

目 录

Getting ready to write for impact 1 Introductions，requests，enqui ries A Introduce you rself in emails and Ietters B Enquiries and requests in emails and letters 2 Notes and minutes A Note—taking skills B Meeting minutes 3 lnvitations and Ietters A Write．accept and decline invitations B Formats for business Ietters 4 Preparing a report A Analyse what makes a report effective B Making notes for a report 5 Making your case in a report A The Introduction B Present information and describe data 6 Getting the tone right A Ensu re the style is right B Apologise and thank in emails and letters Case study 1：Kompleet Solutions 7 Making and responding to complaints A Make complaints B Handle complaints 8 The body of the report A Link your ideas and build effective pa ragraphs B Think about the reader 9 Negotiating in writing A Negotiate via email；cOnfirm ag reement B Structure negotiating emails 10 The report concluded A The Conclusions section B The Recommendations section 11 Making arrangements by email A Set up meetings；confirm and change arrangements B Check understanding；cla rify meaning 12 Finishing a report A Write an Executive summarv B Edit and check your writing Case study 2：ADC Audio scripts Answer key AdditionaI materials Extended writing tasks Extended writing tasks：Model answers Acknowledqements

媒体评论

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